Connecting people to their documents, processes and communications
IPBRICK developed the integration of its solutions…
Gone are the days when digitizing, classifying, distributing and archiving documents was enough. Nowadays, most company documents are associated to one or more business processes, and all business processes have, at least, one document associated. Besides, lots of the additional information of those processes can be found in the performed communications, mostly on the ones performed by email, but also, and why not, in phone calls that reach to the company about complaints, contracts negotiations or purchase processes, etc. Thinking on this automation and streamlining of business processes,
IPBRICK developed the integration of its solutions of Email and Unified Communications with the Document and Process Management (iPortalDoc), which allows calls (voice and video), emails and chat conversations to trigger processes while, at the same time, they are archived in iPortalDoc and automatically associated to their respective documents/processes, becoming available for consultation at any moment. See how simple it is, to consult and associate all information about a certain process, regardless of the means of communication used? Watch the video and see how easy it is to connect people to their documents, processes and communications.