Navigate through the Douro River with iPortalDoc

DouroAzul uses the Document and Process Management Solution.

The incomparable beauty of the Douro deserves to be shared, explored, felt and appreciated. These are the characteristics that are on the basis of the foundation of DouroAzul, a leading company for river cruises in the Douro River, in Portugal.

DouroAzul is synonym of quality, competence and personality. And it combines perfectly the beauty and strength of the Douro Valley with the elegance of the river cruises. Assuming, from the start, the mission of providing, by ground, water and air, capable means of making the Douro Valley experience a journey of incomparable beauty.

Among the several processes managed in iPortalDoc, by DouroAzul, it stands out the Expedient (received correspondence, emails and faxes) and the Human Resources Processes Management (Vacations, Absences and Contracts). In addition to these processes, they also use the CRM of iPortalDoc, to register all entities (potential clients and clients) and their correspondent contracts (ensuring there’s no duplication of information); Record of all communications and interactions with clients (emails, calls and meetings); Follow-up and association of proposals inserted in the document management, with the possibility of metadata association for search and acquisition of reports; Creation of reports on prepared proposals, adjudicated and not adjudicated, with a filter per employee, as well as reports on calls and number of held meetings.